Troubleshooting
Connecting
| ■ | No vehicle power detected |
| ■ | Unable to Locate VCM |
| ■ | Trouble with USB to Serial Adapter |
VCM Editor
| ■ | Definition failed to load. You will be unable to edit this file |
| ■ | Unable to Open File. File Failed Validation Check |
Vehicle Read Warnings
| ■ | The data you just read isn't from your vehicle |
| ■ | The software in your control module is outdated and can not be used |
Programming
| ■ | Unlicensed Vehicle |
| ■ | VCM Read Failed |
| ■ | Flash checksum validation failed |
| ■ | VCM Write Failed |
| ■ | File OS ID does not match VCM OS ID |
| ■ | File hardware does not match VCM hardware |
| ■ | Security Codes Denied |
| ■ | Request High Speed Mode (All Nodes) Timed Out |
| ■ | x7F Negative Response Code |
| ■ | x11- Controller Unlocker "Service not Supported" (FORD ONLY) |
| ■ | Boot Loader Error |
| ■ | Controller Unlocker Web Exception, Name Resolution Failure |
| ■ | Data Integrity Check Failed |
| ■ | Error Message: Detect Protocol Failed |
General
| ■ | Drivers Did Not Install Properly |
| ■ | Favorites Window Freezes |
| ■ | Web Exception, Not Success |
MPVI/MPVI Pro
| ■ | Connecting a Battery to Your MPVI Pro Interface for Troubleshooting |
| ■ | MPVI Plugged into OBD-II port, but not a PC and Power Light does not illuminate |
| ■ | MPVI Plugged into PC's usb port, but not vehicle's OBD-II port and Power Light does not illuminate |
| ■ | MPVI Plugged into PC usb port or OBD-II Port and Both Power & Error Lights illuminate |
| ■ | Invalid Application Key When Using Correct And Most Recent Key |
| ■ | Commit Failed |
| ■ | Invalid Cable ID |
MPVI2/2+
| ■ | MPVI2 Resync Failed: 401 Unauthorized |