Introduction

Thank you for purchasing the MPVI4.

This is our most recent interface device designed specifically for tuners. When used with the VCM Suite of applications, the MPVI4 provides the most inclusive scanning, logging, and calibration package in the industry.

Using the MPVI4 with our TDN app for mobile devices, vehicle owners can read and scan their vehicles and then exchange the necessary tuning files with their selected tuner, whether the tuner is nearby or on the other side of the world.

SAFETY INFORMATION

At HP Tuners, safety is our top priority. We are dedicated to ensuring that each MPVI has been tested for safety and reliability. Our team works diligently to design and manufacture MPVI's that adhere to stringent safety protocols. We employ rigorous quality control measures at every stage of production, from firmware, software, design, and testing, to support that our MPVI's perform flawlessly and safely.

Additionally, we stay up-to-date with the latest industry safety regulations and standards to ensure that our products consistently meet or exceed all relevant requirements.

LIMITED WARRANTY

HP Tuners warrants to the original purchaser of an HP Tuners MPVI4 that the product will be free from defects in materials or workmanship in the manufacturing process for a period of twelve months from the date of registration. The twelve month limited warranty will apply to any MPVI4 purchased and registered through HP Tuners. During the applicable warranty period, we will, repair or replace (in our sole discretion) any MPVI4 found by HP Tuners (in our sole discretion) to contain defective materials or workmanship, at no cost to you.

To file a warranty claim you must submit a ticket to our support team through the HP Tuners website or by emailing [email protected]. When submitting a warranty claim we will need the MPVI4 serial number, which can be found on the back of the MPVI.

This limited warranty will not apply to any problems with a MPVI4, in HP Tuners’ determination, is a result of conditions, malfunctions or damage unrelated to defects in material or workmanship in the manufacturing process, including failure to comply with HP Tuners’ Compliance Statement. This limited warranty is not transferable and does not apply to any MPVI4 not properly installed or properly used by the purchaser. The above warranty is the full extent of the warranty available for the MPVI4. HP Tuners specifically disclaims all other warranties, express or implied, including all warranties of fitness for a particular purpose or warranties of merchantability.

LIMITATION OF LIABILITY

IN NO EVENT WILL HP TUNERS, ITS AFFILIATES, SUPPLIERS, LICENSORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, GENERAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF A MPVI4 PRODUCT, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT HP TUNERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.