1. Why a credit based
2. What is a credit?
3. Are there different types of
4. How do I add more
5. How can I tell how many
credits I have now?
6. How many credits do I need
for a particular license?
7. How do I license a
8. Can I delete licenses or swap
them for another vehicle?
9. What are Upgrade
10. What can I do with the 8
free credits on initial purchase?
11. What are Bulk Credit
E1. Licensing a single vehicle
E2. Licensing a year/model
E3. Licensing a tunershop
E4. Licensing a VCM Enhancement
E5. Upgrade credits
1. Why a credit based system?
A credit based licensing system gives great flexibility and freedom
to the customer. In many ways it is just like a prepaid cell phone,
you are in complete control of how you use and purchase your
credits. Credits are used for all aspects of licensing with the new
MPVI interface, including single vehicle (VIN), year/model (vehicle
type) and special tunershop packages. For customers who add new
vehicles or licenses frequently, the addition of new
vehicles/credits is a very streamlined process and requires no
Some of the benefits of the credit system:
This new system also helps us (HPT) move to a more flexible
software structure, the end result of which is more end user
features, easier upgrade distribution and faster development
- Product ships with free credits, no need to specify license
type at order.
- Instant addition of credits via simple web based process. No
- Easy to use, menu based system for using credits on various
- License what you want, when you want.
- Can keep a credit reserve, "just in case", no waiting for
licenses on unusual vehicles.
- New single vehicle (VIN) licenses in addition to traditional
- Suits all business models, home enthusiast, weekend tuner,
small tunershop and large tunershop/manufacturer.
2. What is a credit?
A credit, or more precisely, the current number of available
credits is the determining factor on what licenses you can select.
Each license type has an associated number of credits that are
required to activate it. As an example, when you first purchase VCM
Suite, it ships with 8 credits. You could use these credits to
license four LS1 Single vehicles or two LS2 vehicles, or 2 x LS1
and 1 x LS2 etc. If you do not have enough credits to activate the
desired license you must purchase and add more credits. Eg. If you
have 4 existing credits and wish to activate an LS1 year/model
license (requires 6 credits) you would need to purchase at least 2
additional credits before that option would be available. Overall,
the credit is the basic measure of what licenses you can and can't
activate at any time.
3. Are there different types of credits?
Yes. At present only GM & Ford Credits are available. In the
future Dodge credits will be available. Credits cannot be shared
between application types. ie. GM credits could not be used to
license Ford vehicles and vice versa.
4. How do I add more credits?
Adding credits is a simple process. Note at present we are
almost fully automated, there will be changes to this
process over the coming weeks.
To purchase and add new credits:
- You must be an existing customer with MPVI interface to
purchase new credits.
- Go to our Order
Upgrades page in the customer center.
- Enter the number of additional credits you would like to
purchase in the boxes.
- Click Add to Cart.
- You will be directed to the PayPal website to complete your
- Please ensure you enter your customer ID (serial #) in the
"payment notes" section.
- A new software application key will be emailed to you as soon
as your order is processed. (Note: this is not fully automated so
there will be some processing delay. Once we transition to our new
website this will be instant response via email).
- Once you receive your new application key, enter it into the
VCM Suite software and the additional credits will be
5. How can I tell how many credits I have now?
The VCM Suite Info form lists all important aspects of your
software and hardware package, including the number of credits
available. It is accessed by selecting "Help -> VCM Suite Info"
or by clicking the white "i" callout box icon on the toolbar.
The License Info form presents a clear listing of all your existing
licenses, a summary of your credits and also provides a list of all
higher level licenses that Upgrade Credits are contributing to. It
is accessed by selecting "Help -> License Info" from the main
In the example below we can see the user has 12 GM total credits,
used 2 credits to license a 2001 Firebird/Camaro Single Vehicle and
has 10 remaining GM credits.
We can also see that upgrade credits are contrbuting 1 credit
towards the 2001 Firebird/Camaro Year/Model license, reducing it to
a cost of 5 credits. The next time the user tries to license a 2001
Firebird/Camaro they will be prompted with 5 credits required for
the Year/Model license.
VCM Suite Info lists all important aspects of your software and
hardware package, including the number of credits available and
licenses used. It is not the main method of accessing the License
Info but can be accessed by selecting "Help -> VCM Suite Info"
or by clicking the white "i" callout box icon on the toolbar.
6. How many credits do I need for a particular
The credit system is very flexible and the number of credits
required to license a particular vehicle depends on the vehicle and
the license type required. As an example, to license a Single
Vehicle V6 requires 2 credits, but to license unlimited Gen III V8
Cars requires 30 credits.
For a complete listing of credit requirements please see the
Supported Vehicles page.
7. How do I license a vehicle?
Licensing a vehicle is a simple process that is done when you try
to access a PCM that isn't currently licensed. The software will
prompt you with a number of options (see below) depending on the
vehicle you are connected to. You then choose the desired option
and click the commit button. The appropriate amount of credits will
be deducted from your existing credit count.
8. Can I delete licenses or swap them for another
No. Once licenses are chosen and committed, they are permanently
stored and cannot be erased or swapped.
9. What are Upgrade Credits?
In order for customers to reduce risk and lower entry costs,
Upgrade Credits are how Single Vehicle or Year/Model licenses are
used to reduce the number of credits required to purchase
Year/Model or Tunershop packages. In this system, 75% of the lower
license credits will count towards future purchase of the
equivalent next higher package. eg. 2001 Camaro Single Vehicle
credits count towards 2001 Camaro Year/model, and likewise 2004 GTO
year/model counts towards the All GenIII V8 Car package.
The scheme is designed to allow a customer an entry point at the
lower license level but protecting that investment for future
purchases. The basis of the system is that 75% of all appropriate
lower level licenses are added together and deducted from the
higher level license. When you are prompted to license a new
vehicle, the reduced number of credits will show for the higher
level license. If you then decide to select the higher level
license at the reduced credits, it will be saved as being purchased
at that reduced credit requirement and those credits will
also count towards the next higher license level, if one exists.
Additionally for new purchases, the credits that come for free
do count towards upgrade credits when used.
It is possible to reduce the required amount of credits for the
appropriate higher level purchase to zero.
Customers who upgrade from serial to MPVI are totally protected
by this system as well. Existing licenses will be transferred to
the MPVI at the full applicable credit rates at the time of
upgrade. Those credits count towards Upgrade Credits like any
others so the investment is protected.
The system also applies to VCM Enhancements, such that single
vehicle enhancements will contribute upgrade credits towards the
The calculation and recording of all upgrade credits is
automatic and transparent to the user. Upgrade Credits are
calculated based on the number of applicable credits that were
recorded at the time they were used, they do not reduce if
subsequent credit requirements reduce. eg. if the 2002 Single
Vehicle license was reduced to 1 credit in future, then all
existing 2002 Single Vehicle licenses a user has will still
count as 2 credits towards upgrade credits, any new licenses
obviously would count at the new rate of 1 credit.
It is best to illustrate the concept via an example, see diagram
below. In this example a customer does the following things:
See here for another
- Uses 4 credits to license 2 x 2000 Fbody Single Vehicles
- These 4 credits count towards the 2000 Fbody Year/Model license
so they are added together, then multiplied by 75% giving 3 Upgrade
- Since the 2000 Fbody license normally costs 6 credits, it is
now reduced to 3 because of the 3 upgrade credits. The calculation
of this is completely automatic, all the user will notice is the
reduced number of credits on the licensing form.
- They then decide to purchase the 2000 Fbody Year/Model license
at the reduced 3 credit price, the software records the fact that 3
credits were actually used to license the 2000 Fbody Year/Model.
These 3 credits will also count towards the All GenIII V8 Cars
- The customer then purchases the 2001 and 2002 Fbody Year/Model
licenses for 6 credits each. Note they are stored at the full 6
credits by the software since no upgrade credits were applicable at
the time. These Year/Model credits now apply to the All GenIII V8
Cars package in exactly the same way.
- The total of all applicable Year/Models (3 + 6 + 6) are added
together and then 75% are counted towards the package. In this case
11 credits (the result is rounded down) apply to the All GenIII V8
- The user then decides to purchase the All GenIII V8 Cars
package at the reduced 19 credits.
10. What can I do with the 8 free credits on initial
When you first purchase VCM Suite, you receive 8 credits as part of
the base package. These credits can be used any combination
requiring a total of 8 or less credits, or additional credits can
be purchased as well. The system is totally flexible and over time
as HP Tuners adds new vehicle support or additional licensed
enhancements, credits are used to add that capability to the
customer feature set.
Enthusiast with one LS1 vehicle, intake mods, running speed density
- Single Vehicle LS1 license (2 credits)
- Single Vehicle VCM Enhancement (2 credits)
- 4 credits spare (eg. decides to fit a supercharger in future, can
go to 2 or 3 bar Speed Density on this vehicle at no additional
Enthusiast with one LS1 vehicle, one LS2 vehicle:
- Single Vehicle LS1 license (2 credits)
- Single Vehicle LS2 license (2 credits)
- 4 credits spare (eg. could license a friends LS1 car/truck and
another friends LS2 car/truck)
11. What are Bulk Credit Discounts?
HP Tuners offers discounted rates for large credit purchases, the
more credits your purchase in a single order the higher the
discount. Discounts of up to 38% are possible. Bulk credits
discounts are especially applicable to tunershops looking to get
support for a large amount of year/model licenses or packages such
as GenIII V8 Car/Truck or V6.
For current details of the credit discounts please see the online
Credit FAQ page.
License Credit System - Examples
E1. Licensing a single vehicle example.
E2. Licensing a year/model example.
E3. Licensing a tunershop package example.
E4. Licensing a VCM Enhancement example.
E5. Upgrade credits example.
This example shows a small tunershop or weekend tuner using upgrade
credits to take advantage of the lower entry point while protecting
their investment. In this example the customer was an existing HPT
customer with Serial EIO interface and Year/Model licenses for the
1999, 2000 and 2001 Fbody vehicles.
- Customer upgrades from Serial to MPVI Pro, existing licenses
are transferred as 6 credits each.
- Then the tuner is faced with a decision. A guy calls about a
2004 GTO tune. He is not sure how many more 2004 GTO's he is going
to get so he decides to take the Single Vehicle option for 2
credits on this one and "see how it goes".
- Six months pass and then another 2004 GTO request, the tuner
then thinks it's been 6 months since the last one so he will just
do the same thing. Note at this point the software would have
prompted him with a cost of 5 credits to upgrade to the 2004 GTO
Year/Model (since 2 x 75% = 1 upgrade credit).
- Another few months pass and then another 2004 GTO request, the
tuner thinks he has only done two of these and it's cost him $199
for the two single vehicles, he is still $100 ahead over the last
nine months compared to the 2004 GTO Year/Model at $299. At this
point the software would be prompting him with him with a cost of 3
credits to upgrade to the 2004 GTO Year/Model (since 4 x 75% = 3
upgrade credits). The tuner decides to go the Single Vehicle route
again happy that he is doing the right thing.
- Another few months pass and then a fourth 2004 GTO request.
This time the tuner sees the software is prompting him with him
with a cost of 2 credits to upgrade to the 2004 GTO Year/Model
(since 6 x 75% = 4 upgrade credits). The tuner then decides he
would be crazy not to take the 2004 GTO Year/Model option for 2
credits. He thinks back over the last year and realizes sure he has
paid $99 more than if he had taken the risk initially on the 2004
GTO Year/Model license but given the length of time it is of no
concern. He would have been much worse off had he purchased the
Year/Model upfront and never tuned another 2004 GTO!
- This final purchase at the reduced credit price is recorded as
2 credits used to license the 2004 GTO Year/Model.
- If we take a look at the number of Year/Model upgrade credits
now applying to the All GenIII V8 Cars package we see that 15
credits apply to the All GenIII V8 Cars package and the tuner would
see 15 credits required to license it.
- The HP Tuners team.