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Thread: Backorder

  1. #1
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    Backorder

    I finally decide to stop waiting for DHP's product and now i have to wait for HPTuners? BAH!

  2. #2

    Re: Backorder

    I told you to not even bother with the DHP stuff
    I own both of them and HPT is light years better IMO
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  3. #3
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    Re: Backorder

    I'm sure that DHP will put out something nice in the end. It was the case learn and wide band O2 that sealed the deal for me...

    Product is ordered ;D

    BACK ORDER: We are currently on back order until the first week of October due to the production of our new integraded wide band interface cable. All new orders will be shipped in the order in which they are received. We thank you for your patience.

  4. #4
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    I do appologize for the back order.

    We have enough units on the way to fill all current orders and all upgrade/new orders for the wide band interface.

    If you are interested in a wide band interface you will have to either send your existing cable back for an upgrade, or purchase a new unit at a higher price than our current VCM Suite standard.
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  5. #5
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    Re: Backorder

    when and where do I send it back to? Id like to get this rolling asap!

  6. #6
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    We will post instructions as soon as our wide band interface is ready to go.
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  7. #7
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    Re: Backorder

    Still looking good for the 1st week in october or should i stop holding my breath?

  8. #8
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    Thats the plan. We won't know for sure until the units actually go out the door.
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  9. #9
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    Re: Backorder

    I purchased the unit last week and they said it would be shipped 1st week of October due to the new cable being back ordered. I paid what the web site said and there was no mention of any additional costs for a different cable. Now what exactly should I be expecting to come ???

  10. #10
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    You will receive our standard vcm suite package.

    The integrated cable will require a seperate order process or an upgrade for existing customers.

    It is physically different hardware that is more costly than our current standard vcm suite interface unit.
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  11. #11
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    Re: Backorder

    I appreciate the quick responce!!!

    What do I need to do to get the upgraded cable? Since I already placed my order, could there have been a chance that the standard suite already shipped?

  12. #12
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    See here:

    I'm sorry but your order has not shipped yet.
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  13. #13
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    Re: Backorder

    I read the link. I would just rather pay the difference now and get sent the new cable and software verses getting the old cable and having the issue or trading it back in. Is there a ball park price of what the package will cost from the get go with the new cable??

  14. #14
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    Well,...

    We do not have ball park prices that we can post at this time.

    I do not want to make a habbit of holding orders now as it increases the risk of one falling through the cracks. Also, we do not have an exact release date for the wide band interface so your wait would be indefinate.

    If you do decide you wish to wait, I can hold your order in the mean time.

    I can tell you though that the trade-in plan for existing customers (yourself) will be very affordable.
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  15. #15
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    Re: Backorder

    No problem, I would rather have the unit soon as possible so I can play with it to get more a custom to it. Any way to find out when my order will be shipped?

  16. #16
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    Re: Backorder



    Dont know how much longer i can hold my breath

  17. #17
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    A bunch of orders are shipping out tomorrow.

    We hope to fill all remaining orders late this week.

    That also means great things about 1.5

    We thank all of you for your patience!!!
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  18. #18
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    Re: Backorder

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


  19. #19
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    Re: Backorder

    Oh man, thanx guys! Now I wont be able to sleep. Will all those orders ship with 1.5 or 1.4.5?
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  20. #20
    HP Tuners Owner Keith@HPTuners's Avatar
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    Re: Backorder

    1.4.6
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