scrolling not working on 2.22

[koolrayz]

My issue is with the scrolling in the scanner. When reading a log using the charts. When I open the scan all is fine. When I first start scrolling back and forth using the arrows or dragging the tab it works fine. After a few cycles like this the arrow that I have been using the pointer on disapears and i can no longer move around in the scan with the scroll bar. I can use the start and the pause only. I am using the configs that I had previously modified with version #2.
I tried rebooting my computer several times and replicated the issue at least a dozen times. It happens rather quickly and does it every time.
I can leave the log open and close the charts section, reopen the charts and the scrolling again works fine for a short period and then stops.

Operating System: Windows XP
Microsoft .NET: 2.0.50727.1433

VCM Suite Product: VCM Scanner 2.22.3036.17297
VCM Suite ID:

Year/Models:
GM Firebird/Camaro (V8) 1999
GM Firebird/Camaro (V8) 2002

Single Vehicle VCM Enhancements:

[Bill@HPTuners]

Yup, looks like a bug

[Bill@HPTuners]

hmmm, whats weird is its totally random, I was able to initially recreate it on my desktop with little issue, so I went to my laptop and could not recreate it no matter how hard I tried, went back to my desktop & recreated it again, then I tried to take a screenvideo of it & was unable to recreate, then I was, then I wasn't lol. For the love of god give me some consistancy please lol

[Bill@HPTuners]

spoke too soon I was able to recreate on the laptop as well.

[koolrayz]

I couldnt get it to stop recreating LOL

[Bill@HPTuners]

For me it only does it when i start clicking & holding on the scroll buttons but if i drag the scroll bar it doesn't do it and even messing with scroll buttons didn't seem to do it except for when I held them down.

[koolrayz]

That sounds about right. I usually hold the buttons down looking for certain "events"

[Bill@HPTuners]

Temporarily just use the slider if you can until we can fix whatever the issue is exactly.

[ElecTech]

Me too. I found that if I close the graph window and re-open it, it will reset...most of the time.

[chakoman]

it resets after I close it also, but as soon as i use the right scroller it disapperars.

[Bluecat]

Mine does it every time the window maximizes, then goes back normal. But Closing / Re-opening the window always fixes it

[Trever1T]

Same here. Resets after close/re-opening.

[koolrayz]

So where is the patch????????????????
Please tell me I dont have to suffer throught this for 6 months waiting for the next release

[Keith@HPTuners]

The temp fix is to use the slider.. this bug has been in the software since we released 2.0, and we haven't been able to nail it down, unfortunately.

Its not likely the next release will fix this issue.

[Arron]

I have version 2.22.3043.17581 on both my laptop and desktop , the bug happens with XP on the desktop but isn't a problem with the Vista equipped laptop .

[Bill@HPTuners]

I have version 2.22.3043.17581 on both my laptop and desktop , the bug happens with XP on the desktop but isn't a problem with the Vista equipped laptop .

We are aware of this.

[Rhino]

I noticed this behavior last night. All I have to do to get it to function as it should is maximize, then return the window to it's previous size.

[koolrayz]

The temp fix is to use the slider.. this bug has been in the software since we released 2.0, and we haven't been able to nail it down, unfortunately.

Its not likely the next release will fix this issue.

Thats funny?????
I downloaded 2.0 and didnt have this issue?
Its real convenient using the slider looking at logs at the track in the bright sunlight
Can I delete these "upgrades" and go to an older version?
Any help would be apreciated. I have no interest in the features in these new releases. I upgraded trying to get a license upgrade for my serial dongle.

[Bill@HPTuners]

I think I've found where the bug started happening, appears to be stemming from the xp icon style, hopefully it will allow us to impliment a fix for it sooner rather than later.

[Trever1T]

any updates?