Scanner Toolbar issue

[Cybnext]

Downloaded the new updated and now my scanner shows up like this. Any ideas?



I can still use the buttons, but obviously they require more effort than usual.

[NTIMID8]

Have you downloaded and installed Microsoft .net package ver 2.0?

[Bill@HPTuners]

Weird, what operating system are you running? Can you post the text from a vcm suite infolog without your serial number & app key present please.

-Bill

[Bill@HPTuners]

Have you downloaded and installed Microsoft .net package ver 2.0?

2.0 must be installed for our software to even install itself, otherwise you will get a VCM Suite 2 requires the .NET Framework version 2.0 error.

[koolrayz]

I downloaded today and have the same issue. I only upgraded because I bought a new licence I have the serial unit. I thought the upgrade had my new license. after beating my brains out with a customer waiting. I now wonder if this was just a new version and my new license hasnt been made available. Just to add insult to injury now my scanner doesnt work right. I did re-use my old configuration could this be part of it. I didnt have to rebuild configs before.

Operating System: Windows XP
Microsoft .NET: 2.0.50727.1433

VCM Suite Product: VCM Scanner 2.22.3036.17297
VCM Suite ID:

Year/Models:
GM Firebird/Camaro (V8) 1999
GM Firebird/Camaro (V8) 2002

Single Vehicle VCM Enhancements:

[Bill@HPTuners]

Na the .cfg file you are using has nothing to do with it, unfortunatly I have no idea what it could be, I tried a few different font & dpi settings & neither made this issue appear and on the 3 pc's I have here none of them show this issue, I'm loading our software onto a 4th xp pc I have here to see if it shows up but im perplexed to be honest.

[Bill@HPTuners]

Tried my 4th computer & all work fine & show up as normal so I'm honestly not sure what the issue is I'll need to have our software designer look into it.

[Cybnext]

Figured it out. I was using a custom theme and when I switched back to Windows XP theme, everything shows up fine.

[koolrayz]

OK I should have read the OP closer My issue is with the scrolling with the scanner. When reading the charts. WHen I open the scan all is fine. When I first start scrolling back and forth using the arrows or dragging the tab it works fine. After a few cycles like this the arrow that I have been using the pointer on disapears and i can no longer move around in the scan with the scroll bar. I can use the start and the pause only. Sorry I was a little frustrated with my license issue by the time I found the scanner issue. Wasted 4 hrs last night on this product and never got to tune the customers car.

[Bill@HPTuners]

Ok so the toolbar issue is fixed with a simple theme change, Koolrayz please start a new thread in this section for yourself so I may help you better.

Thanks,
Bill