Error Message: Detect Protocol Failed
Problem
The Detect Protocol Failed error is caused by noise in the vehicle's communications or because an MPVI2/2+ needs to be resynced.
Resolution
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1.
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If you have an MPVI2/2+, |
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a.
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Make sure your computer is connected to the Internet. |
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c.
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In the Help menu, select Resync Interface. |
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2.
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If the issue persists after a successful resync (or you have a first-generation MPVI), we suggest using a bench harness to read and flash the vehicle. |
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3.
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If the problem still persists, start a support ticket and send us the following: |
