Trying to contact HP tuners about registering "new to me" MPVI pro

[brianmcb]

Good day, I purchased a used MPVI Pro tuner and I have been trying to contact HP tuners all week via their support email to get set up with an account. Is there any other way to go about setting this thing up or is HP tuners generally slow to respond to their customer support?

Thanks!

[Keith@HPTuners]

Did you receive a ticket #?

Try emailing from a different address. It's possible our replies have gone to your spam.

[brianmcb]

Thanks for the reply. I will have a look in the junk mail

[brianmcb]

70362 is my ticket number

[BoostedLS10]

Same I bought off a person and need an app number