Results 1 to 7 of 7

Thread: Will not validate license

  1. #1

    Will not validate license

    I just read the file from a 07 canyon and paid to license it but when I went to flash it it will not validate license. What do I do?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,268
    Email support.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3

  4. #4
    I'm having the same issue and was sent a link to update my software and it still didn't work with the updates.

  5. #5
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,268
    New beta should work fine. If not email support with an infolog while connected to the vehicle itaelf in question
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  6. #6
    Quote Originally Posted by Bill@HPTuners View Post
    New beta should work fine. If not email support with an infolog while connected to the vehicle itaelf in question
    I've already paid for the license for his truck and he's now 10 hrs away from me.... My card wouldn't go through on the second truck and the owner paid for the credits with his credit card. What should I do about the guy that's 10 hrs away from me? I'm out $100 and the other guy may be out of $100 as well if we cannot figure out the issue.

  7. #7
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,268
    Emailing support would be a good start.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"