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By opening a support ticket here: https://support.hptuners.com

I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please...

99.9% of the "dozens of instances" is due to user error, not an issue on our end. Please open a support ticket and we'll be happy to assist further.

Please open a support ticket as it doesn't appear we'll be able to diagnose your issue via the forum.

incompatible pcm software means your pcm needs to be unlocked using the dodge unlock process(ecm modification service).

No credits are necessary to datalog.

sounds like you've exhausted most options, I'd recommend opening a support ticket in this case.

Not the case. I would recommend opening a support ticket.

depends on if you plan on licensing the tcm like the OP inquired about. If you have no plans to license/tune the tcm then your costs would be considerably less expensive. You can find all of our...

http://www.hptuners.com/forum/showthread.php?t=11178

Welcome!

I think there is a firmware update in 5.0.4 for the MPVI2 but I don't think we've rolled out anything new since then. No need as its been pretty stable.

https://www.hptuners.com/vehicle-beta-testing-program/

MPVI3 devices do not use drivers.

It is a plug and play device.

Yes, you can upgrade your MPVI2 to the MPVI3 device and keep your licenses in this case.

the intake honestly has very little affect on drivability.

I personally had no problems throwing the intake on without changing anything in the tune. Could it use some optimization? sure. But...

Unfortunately you cannot.

What is your ticket number?

only being able to repair means its already installed.

they need to be unlocked in order to read them. MPVI2, MPVI2+ and MPVI3 all support the E93 ecm.

Items do not expire.

You really should be asking GDP. GTS gave you the correct information and the same info our support staff will give you.

usb port on the MPVI sounds like it gave up the ghost after 10-11 years.

If you only want to tune the ecm you'll need to read just the ecm. Don't read the ecm and tcm.

The ZF8 TCM requires additional credits as outlined on our supported vehicle page.

Advertising on our forum is frowned upon. Because of this I will be closing this thread. Please keep it friendly and focused on tuning assistance. TIA!

You can read more about the T87A tcm service here https://www.hptuners.com/product/gm-t87a-tcm-services/