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Type: Posts; User: Bill@HPTuners

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  1. Replies
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    our supported vehicle list shows all the tcm's...

    our supported vehicle list shows all the tcm's that we support that we offer a separate license on.
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    3,178

    Awesome, I'm glad everything worked out.

    Awesome, I'm glad everything worked out.
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    171

    Rolando has been back and forth with you and his...

    Rolando has been back and forth with you and his last reply was on friday.
  4. Nothing changed on our end.

    Nothing changed on our end.
  5. Replies
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    94

    Looks like we replied on friday. 146778

    Looks like we replied on friday.
    146778
  6. battery or wiring related issue.

    battery or wiring related issue.
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    560

    I personally use firefox on my work and personal...

    I personally use firefox on my work and personal pc's.
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    582

    likely a browser or pc issue.

    likely a browser or pc issue.
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    560

    Likely a browser or pc issue.

    Likely a browser or pc issue.
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    275

    Because the tcm is FREE in this application which...

    Because the tcm is FREE in this application which the purchase of the ecm license.
  11. Replies
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    1,781

    Sounds like you licensed someone elses file to me...

    Sounds like you licensed someone elses file to me

    146709
  12. Replies
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    1,781

    even if you DID(which do NOT have the year/model...

    even if you DID(which do NOT have the year/model license for these), the vin/os pairing in the ecm would need to fall under that year/model license for you to be able to flash to it.
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    You do not have a license for the vin/os pair in...

    You do not have a license for the vin/os pair in the ecm, its very simple. It has nothing to do with removing/deleting the license.dat file, that won't fix you not having the license for the ecm in...
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    1,781

    I took a look at the ticket and TBH it does look...

    I took a look at the ticket and TBH it does look like user error. Info from the "stock pull 000" file
    Creation Date: 5/15/2024 2:08:59 AM

    VIN: 1G1JC52F847122475
    2004 Chevrolet Cavalier,...
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    I took a look at the ticket and TBH it does look...

    I took a look at the ticket and TBH it does look like user error. Info from the "stock pull 000" file
    Creation Date: 5/15/2024 2:08:59 AM

    VIN: 1G1JC52F847122475
    2004 Chevrolet Cavalier,...
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    3
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    What is your ticket number? I'm finding no...

    What is your ticket number? I'm finding no tickets under your email address.
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    We currently have no eta for enabling uploading...

    We currently have no eta for enabling uploading for the repository.
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    2,065

    We currently have no eta for enabling uploading...

    We currently have no eta for enabling uploading for the repository.
  19. Replies
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    1,060

    https://www.hptuners.com/vehicle-beta-testing-prog...

    https://www.hptuners.com/vehicle-beta-testing-program/
  20. MPVI1 devices really don't use the resync...

    MPVI1 devices really don't use the resync interface function for anything.

    I would recommend trying a new usb cable, to me it sounds like either your usb cable has failed or the usb port on the...
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    641

    No, you should only need to use credits on the...

    No, you should only need to use credits on the FIRST write.
  22. Replies
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    By opening a support ticket here:...

    By opening a support ticket here: https://support.hptuners.com
  23. Replies
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    I'm sorry you're having troubles and we'd love...

    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please...
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    99.9% of the "dozens of instances" is due to user...

    99.9% of the "dozens of instances" is due to user error, not an issue on our end. Please open a support ticket and we'll be happy to assist further.
  25. Please open a support ticket as it doesn't appear...

    Please open a support ticket as it doesn't appear we'll be able to diagnose your issue via the forum.
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