HP Tuners Sales Support of Serial Interfaces will be discontinued on September 30, 20 - Page 2

Rickys S/C Z28 · 09-29-2009, 07:56 AM

ok i just ordered my upgrade, and sent payment but im worried that you guys want get my old interface in time? what can i do, i would not have waited so long to get it sent out but i have been fighting cancer. what can i do?

Bill@HPTuners · 09-29-2009, 09:32 AM

i dont see it being an issue but please contact our sales manager directly at sales at hptuners.com to put your mind at ease.

Rickys S/C Z28 · 09-29-2009, 01:14 PM

ok thanks ill send an e mail
EDIT: tryed but for some reson my outlook is being crazy? i just hope it works out,
Thanks

Keith@HPTuners · 09-29-2009, 03:17 PM

The only thing we need to receive by the end of tomorrow is your payment.

As long as we get your interface this week or next week, it won't be an issue.

Rickys S/C Z28 · 09-29-2009, 11:03 PM

great thanks you should have the payment

HA-KSA · 09-30-2009, 01:11 AM

I made the payment few days ago, and i am from Saudi Arabia,

it would took a while for the cable to reach your destination, what is the deadline for receiving the interface.

Keith@HPTuners · 09-30-2009, 09:01 AM

There is no exact deadline for receiving the interface. Just mail it out this week please.

Rickys S/C Z28 · 09-30-2009, 09:40 PM

is there any way to let me know that you got my payment?

wadesns · 10-05-2009, 08:42 PM

is there any way that i can get the ship to address so that I can return my interface

Thanks,
..RJ..

Bill@HPTuners · 10-05-2009, 08:56 PM

http://www.hptuners.com/contact.php

bkel33 · 06-06-2010, 10:35 PM

If I buy a used serial interface from someone else, do I still qualify for an upgrade?

BlackZJ · 06-07-2010, 02:36 AM

Quote:

Originally Posted by bkel33

If I buy a used serial interface from someone else, do I still qualify for an upgrade?

Please read Post #6 & #7. This answers your question.

- Mat

DaddySS · 07-25-2010, 11:22 AM

I put all my tuning stuff away last summer, jsu ypgraded my PC and went to use it and realized that I needed a USB. Reading this it sounds like I am screwed - need to buy the $649 upgrade?

umrjmac · 07-26-2010, 07:19 AM

There are usb to serial converters that you can use. I am not sure which models work well with HPTuners though. They're inexpensive by comparison

DaddySS · 08-01-2010, 05:40 AM

Thanks. Got a reply from Jay also, so thanks for the prompt response all. I got the converter cable and after squaring away the difference between USB drivers and serial to USB cable drivers

I got it working.

09-29-2009, 07:56 AM	#21
Rickys S/C Z28 Junior Tuner Join Date: Jan 2008 Posts: 6	ok i just ordered my upgrade, and sent payment but im worried that you guys want get my old interface in time? what can i do, i would not have waited so long to get it sent out but i have been fighting cancer. what can i do? Last edited by Rickys S/C Z28 : 09-29-2009 at 07:59 AM.

09-29-2009, 09:32 AM	#22
Bill@HPTuners HP Tuners Support (foff667) Join Date: Jun 2004 Posts: 17,217	i dont see it being an issue but please contact our sales manager directly at sales at hptuners.com to put your mind at ease. __________________
	Location: Trenton, NJ

09-29-2009, 01:14 PM	#23
Rickys S/C Z28 Junior Tuner Join Date: Jan 2008 Posts: 6	ok thanks ill send an e mail EDIT: tryed but for some reson my outlook is being crazy? i just hope it works out, Thanks Last edited by Rickys S/C Z28 : 09-29-2009 at 01:56 PM.

09-29-2009, 03:17 PM	#24
Keith@HPTuners HP Tuners Owner Join Date: Sep 2002 Posts: 4,316	The only thing we need to receive by the end of tomorrow is your payment. As long as we get your interface this week or next week, it won't be an issue. __________________ HP Tuners LLC Owner, Administrator and Webmaster
	Location: Chicago, IL

09-30-2009, 01:11 AM	#26
HA-KSA Tuner Join Date: Dec 2005 Posts: 40	I made the payment few days ago, and i am from Saudi Arabia, it would took a while for the cable to reach your destination, what is the deadline for receiving the interface. __________________ High Way Garage Location Saudi Arabia - Jeddah Phone : 966 504 655 105 Custom Tuner: GM - Ford - Chrysler - Dodge - Jeep HP Tuners SCT Dealer Diablosport Dealer Dynojet 224 dyno Custom Tuning via Email Available
	Location: KSA

09-29-2009, 11:03 PM	#25
Rickys S/C Z28 Junior Tuner Join Date: Jan 2008 Posts: 6	great thanks you should have the payment

09-30-2009, 09:01 AM	#27
Keith@HPTuners HP Tuners Owner Join Date: Sep 2002 Posts: 4,316	There is no exact deadline for receiving the interface. Just mail it out this week please. __________________ HP Tuners LLC Owner, Administrator and Webmaster
	Location: Chicago, IL

09-30-2009, 09:40 PM	#28
Rickys S/C Z28 Junior Tuner Join Date: Jan 2008 Posts: 6	is there any way to let me know that you got my payment?

10-05-2009, 08:42 PM	#29
wadesns Junior Tuner Join Date: Jan 2006 Posts: 4	is there any way that i can get the ship to address so that I can return my interface Thanks, ..RJ.. __________________ 1997 Pantom Dually Sonoma m6 ls1 Swap pics

10-05-2009, 08:56 PM	#30
Bill@HPTuners HP Tuners Support (foff667) Join Date: Jun 2004 Posts: 17,217	http://www.hptuners.com/contact.php __________________
	Location: Trenton, NJ

06-06-2010, 10:35 PM	#31
bkel33 Junior Tuner Join Date: Jun 2010 Posts: 1	If I buy a used serial interface from someone else, do I still qualify for an upgrade?

07-25-2010, 11:22 AM	#33
DaddySS Junior Tuner Join Date: May 2005 Posts: 5	I put all my tuning stuff away last summer, jsu ypgraded my PC and went to use it and realized that I needed a USB. Reading this it sounds like I am screwed - need to buy the $649 upgrade?
	Location:

07-26-2010, 07:19 AM	#34
umrjmac Senior Tuner Join Date: May 2010 Posts: 244	There are usb to serial converters that you can use. I am not sure which models work well with HPTuners though. They're inexpensive by comparison __________________ 2004 Corvette Z06
	Location: Overland Park, KS

08-01-2010, 05:40 AM	#35
DaddySS Junior Tuner Join Date: May 2005 Posts: 5	Thanks. Got a reply from Jay also, so thanks for the prompt response all. I got the converter cable and after squaring away the difference between USB drivers and serial to USB cable drivers I got it working.
	Location: