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Thread: Bought HP Tuners from a Reseller.

  1. #1
    Potential Tuner
    Join Date
    May 2008
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    5

    Bought HP Tuners from a Reseller.

    Trying to use it but it keeps asking me for an application key. I went to the website to try and setup a new account, but it wont let me set anything up without an Application key.

    Im very excited about buying this so i really wanna start tweakin with my car.
    I did e-mail the reseller but havent heard back yet.

    Any help guys?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    Shoot support at hptuners.com an email with your serial number & a link to this thread & I'll get you up and running.

    Normally your reseller should have sent you the application key which would've ultimately allowed you to create your customer page.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
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    May 2008
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    e-mail has been sent


    Thanks!

  4. #4
    Tuner in Training Kris_LS1's Avatar
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    Jun 2006
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    Sydney Australia
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    I to have had this problem, I've sent off an email with the serial number and a link to this thread .

  5. #5
    Potential Tuner
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    Jan 2009
    Location
    Central Georgia
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    Sorry to use up my initial allotment of "dumb questions" on this one, but I can't create a customer account without an application key. I've sent an email with a link to this thread as instructed above, thanks for the help!

  6. #6
    Potential Tuner
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    Jan 2009
    Location
    Central Georgia
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    I hate to be a pain, but I have dyno time reserved with my local club in a few hours, and I can't even get started without creating a customer acount... I've sent an email to support, but no response so far. Thanks!

  7. #7
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Email returned.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  8. #8
    Potential Tuner
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    Jan 2009
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    Central Georgia
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    Thanks Bill, more dumb questions to follow!

  9. #9
    Tuner in Training trx2stroke4life39's Avatar
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    Jan 2009
    Location
    newburgh, ny/ scranton, pa
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    30
    I am having the same problem but it wont accept my application key.

  10. #10
    Potential Tuner
    Join Date
    Apr 2012
    Posts
    3

    Application Key

    Hello Bill.. I just received my tuner from a reseller and my app key was not included in any email. I have called and sent emails but no reply..

    can you PLEASE HELP ME!!!! I have E85 in my tank and thought I would be able to get this going and now I cant move the car.. HELP!!

    I sent an email to support:

  11. #11
    Potential Tuner
    Join Date
    May 2015
    Posts
    2
    Hi ive purchased about 4 mpvi pros last few years... 3 directly from here and one from reseller.. I sent a email to support and was asked for a picture for security reasons... but no response back.
    thankyou