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Thread: Response time on tickets?

  1. #1
    Potential Tuner
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    May 2024
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    Response time on tickets?

    How many buisness days does a response from hptuners take? It has currently been 3 buisness days and tommorow will be 4 I cannot drive my vehicle because the supercharger is installed but the upgraded pcm i bought is saying it needs to be unlocked so Im at a stand still, if there is a number someone could give me to call that would be a huge help any help is appreciated.

    Thankyou for your time, Tyler

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    What is your ticket number? I'm finding no tickets under your email address.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
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    May 2024
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    The ticket number is 428388 it was sent on 5/14/24

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Rolando has been back and forth with you and his last reply was on friday.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"