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Thread: HELP - New Laptop and no install CD

  1. #1
    Tuner in Training
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    Jul 2011
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    HELP - New Laptop and no install CD

    I've tried to get things up and running, the interface lights up and the laptop dings when the interface is plugged in... But past that I don't see HPTuner program and can't make anything work..... What on earth do I do.... I think I have windows 8.1

  2. #2
    Advanced Tuner
    Join Date
    Dec 2014
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    592
    You need to download the software from your "Customer Center" webpage (https://www.hptuners.com/customers/). Unfortunately, they never did make version 2.24 available for download again (like they said they would), so you are going to be forced to use version 3.0 now, which is very differernt than the versions you are used to. Just be prepared to spend a significant amount of time getting familiar with 3.0!

  3. #3
    Tuner in Training
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    Software....

    Quote Originally Posted by jtrosky View Post
    You need to download the software from your "Customer Center" webpage (https://www.hptuners.com/customers/). Unfortunately, they never did make version 2.24 available for download again (like they said they would), so you are going to be forced to use version 3.0 now, which is very differernt than the versions you are used to. Just be prepared to spend a significant amount of time getting familiar with 3.0!



    I guess I will uninstall everything and start over.... I downloaded that and it doesn't seem to work...

  4. #4
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    Are the USB drivers installed? Is HP Tuners A and B showing up in Device Manager?

    http://www.hptuners.com/forum/showth...r-installation
    Post a log and tune if you want help

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  5. #5
    Tuner in Training
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    Finally got it to work. I loaded an older version and it worked fine


    Thanks for the help!