Save AS File

[TrekGTO]

OK I’m new here but I thought I could save a file! I did read entire made some changes to stock file just trying to get started but I can’t save as or save at all. As soon as I make a change file says unsaved @ top but when I’m finished Save/Save As is grayed out! I did searches been reading all the help but ??? What am I doing wrong?

[Russ K]

Do you have a license for the car your working on? I can download a 2005 GTO, edit it, but the save & save as buttons are grayed out. This is because I don't have a license for the 2005 GTO.

Russ Kemp

[TrekGTO]

Do you have a license for the car your working on? I can download a 2005 GTO, edit it, but the save & save as buttons are grayed out. This is because I don't have a license for the 2005 GTO.

Russ Kemp

I didn’t know that, But yah I did 05 GTO model and yr License for 12 credits.

[Russ K]

I would contact support about that one. If you have the 2005 GTO model/year
license, the save as button shouldn't be grayed out.

Russ Kemp

[Bill@HPTuners]

yeah that sounds odd...did you read it on a laptop then try to edit it on your home computer without having pinged your hardware? Thats the only thing I can think of as to why the save boxes would be grayed out.

[TrekGTO]

yeah that sounds odd...did you read it on a laptop then try to edit it on your home computer without having pinged your hardware? Thats the only thing I can think of as to why the save boxes would be grayed out.

I think thats what I did? I dont understand though,I did plug interface into this puter. What more should I do. I used carputer to Read Entire then transfred file WiFi to desk top to edit. Serial # and Key and version are same. Thanx

[Bill@HPTuners]

you need to load the drivers on the desktop as well. The software doesnt care what key you have or how many credits you have when its contemplating a save...it wants to know what licenses you have so it knows what it can & cant save.

[TrekGTO]

you need to load the drivers on the desktop as well. The software doesnt care what key you have or how many credits you have when its contemplating a save...it wants to know what licenses you have so it knows what it can & cant save.

I did same install on both puters same #s everything same, no save! Today I drove car up to window and used really long USB cable did a Read Entire and save. So know it works wish I knew what he meant about ping Hardware. I understand ping like ping server or router etc. Thanx

[Bill@HPTuners]

post the file your trying to change as well as your info log from the computer YOU CANNOT save on(with your serial # & application key removed please)