Results 1 to 12 of 12

Thread: First the repository and now I can't buy credits!? I'm gonna lose it.

  1. #1
    Tuner in Training
    Join Date
    May 2013
    Posts
    12

    First the repository and now I can't buy credits!? I'm gonna lose it.

    Who's decision was it to change the website? I think we would all like to speak to that person. Bill, Keith...would you kindly give us this person's contact information?

    Signed,
    Potential pitchfork mob

  2. #2
    Tuner in Training
    Join Date
    May 2013
    Posts
    12
    I'm so pissed off I'm making grammatical errors...

  3. #3
    Advanced Tuner
    Join Date
    Jan 2014
    Location
    Waldorf MD
    Posts
    774
    Did you check the box for GM/Ford/Dodge? Thats what I had to do...
    Daily Driver= 2003 BMW 330xi
    Weekend Cruiser= 2009 Pontiac G8 GT (Vararam, TSP LS3 N/A Stage 1, OBX, CTS-V converter, MagnaFlows w/ J-Pipes, 160 t-stat)
    Project Car= 1991 Chevrolet Camaro RS (LQ4 w/ Gen 4 Rods, LS3 heads, turbo...)
    Truck= 2007 Chevy Silverado 1500 LT LY5 4x4

  4. #4
    we had a glitch, its working again now. It was mine and Keith's decision to update the website after 12 years on our old one, pitch fork away...
    I count sheep in hex...

  5. #5
    Advanced Tuner silverbullet08's Avatar
    Join Date
    Dec 2009
    Location
    Houston, TX
    Posts
    453
    Quote Originally Posted by Chris@HPTuners View Post
    we had a glitch, its working again now. It was mine and Keith's decision to update the website after 12 years on our old one, pitch fork away...
    Where do we buy the credits from? there are no links or options to purchase new credits anywhere on the home pages or on my device page? Ive been emailing support for weeks with no response.
    HP-Unlimited Tuning and Custom Fabrication
    Houston area performance parts dealer
    MD800 Mustang Dyno 713-560-3889 Taylor
    2016 Camaro A8 "shop car" FIRST 6th GEN CAMARO OVER 200mph IN THE MILE 203.5mph

  6. #6
    Tuner in Training
    Join Date
    Jun 2017
    Posts
    25
    I just tried to purchase credits and it will not allow me to do so and I can not find where to do it now.

  7. #7
    add_credits.jpg

    works for me
    I count sheep in hex...

  8. #8
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,266
    Quote Originally Posted by silverbullet08 View Post
    Where do we buy the credits from? there are no links or options to purchase new credits anywhere on the home pages or on my device page? Ive been emailing support for weeks with no response.
    weeks you say? What is your ticket number(s)? I'd be happy to look into it.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  9. #9
    Advanced Tuner silverbullet08's Avatar
    Join Date
    Dec 2009
    Location
    Houston, TX
    Posts
    453
    You have a option there to add credits. That blue add credits tab is not on our pages.
    HP-Unlimited Tuning and Custom Fabrication
    Houston area performance parts dealer
    MD800 Mustang Dyno 713-560-3889 Taylor
    2016 Camaro A8 "shop car" FIRST 6th GEN CAMARO OVER 200mph IN THE MILE 203.5mph

  10. #10
    Advanced Tuner silverbullet08's Avatar
    Join Date
    Dec 2009
    Location
    Houston, TX
    Posts
    453
    Ticket numbers: 132128, 131515,118403
    And two emails that received no responses what so ever.
    HP-Unlimited Tuning and Custom Fabrication
    Houston area performance parts dealer
    MD800 Mustang Dyno 713-560-3889 Taylor
    2016 Camaro A8 "shop car" FIRST 6th GEN CAMARO OVER 200mph IN THE MILE 203.5mph

  11. #11
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,266
    Quote Originally Posted by silverbullet08 View Post
    You have a option there to add credits. That blue add credits tab is not on our pages.
    Its on my personal page just fine...
    Attached Images Attached Images
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  12. #12
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,266
    Quote Originally Posted by silverbullet08 View Post
    Ticket numbers: 132128, 131515,118403
    And two emails that received no responses what so ever.
    We responded to your two older tickets 131515 & 118403, I would suggest checking your spam folder.

    Regarding 132128 I'll take a look tomorrow, there is a flag on your account but no notes as to why which is likely why you cannot order credits on your interface, I'll get to the bottom of it. Either way I would suggest checking your spam folder or adding us to your safe senders list as we're sending the emails, you just aren't getting them.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"