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Thread: Trying to buy Credits on the new site...

  1. #1
    Tuner in Training
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    Oct 2017
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    Trying to buy Credits on the new site...

    How do I do this the link is broken from inside the editor. I added my MPVI1 in the dashboard but dont see where to purchase credits.

    Thank you for the help

  2. #2
    Potential Tuner
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    Jun 2017
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    Same here, have a car strapped down and waiting.............

  3. #3
    Potential Tuner
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    Jan 2009
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    Register a new account on the site and add your interface to your device list. Then you can add credits from your device page.

  4. #4
    Potential Tuner
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    Sep 2012
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    I'm having same trouble, i added a new account but when i try to load my interface i get an error...just great...have 2 cars to do tomorrow....

  5. #5
    Tuning Addict 5FDP's Avatar
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    God forbid you had to email support to get help or read the other threads too.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  6. #6
    Potential Tuner
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    Sep 2012
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    i have my interface added now but cant see where to purchase credits

  7. #7
    Potential Tuner
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    Sep 2012
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    Quote Originally Posted by 5FDP View Post
    God forbid you had to email support to get help or read the other threads too.
    Do you know how to buy credits?

  8. #8
    HP Tuners Owner Keith@HPTuners's Avatar
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    Quote Originally Posted by 93BlackTa View Post
    I'm having same trouble, i added a new account but when i try to load my interface i get an error...just great...have 2 cars to do tomorrow....
    Open a support ticket and we'll get you up and running!
    We got this guy Not Sure, ...

  9. #9
    Potential Tuner
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    Sep 2012
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    Quote Originally Posted by Keith@HPTuners View Post
    Open a support ticket and we'll get you up and running!
    Where do i do that? here in the forum or on the website?

  10. #10
    Potential Tuner
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    May 2018
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    How do you buy credits on the new site.

  11. #11
    Potential Tuner
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    Sep 2012
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    6
    ok i figured out how to get the credits...sorry i was starting to panic..lol

  12. #12
    Potential Tuner
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    May 2018
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    3
    How do you do it, if i may ask.

  13. #13
    Potential Tuner
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    Sep 2012
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    Quote Originally Posted by dan660 View Post
    How do you buy credits on the new site.
    do you have your account setup on the new site and your interface added? if so, scroll to the right and you can add credits there

  14. #14
    Potential Tuner
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    May 2018
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    thank you so much!!!

  15. #15
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by Keith@HPTuners View Post
    Open a support ticket and we'll get you up and running!
    Evening Keith, what about resellers, I cannot find the MPVI1 Credits area...

    Thanks man, love the new hardware look...

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

    ERM Performance Tuning -- Interactive Learning ..from tuning software training to custom tunes
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  16. #16
    HP Tuners Owner Keith@HPTuners's Avatar
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    Quote Originally Posted by mowton View Post
    Evening Keith, what about resellers, I cannot find the MPVI1 Credits area...

    Thanks man, love the new hardware look...

    Ed M
    You'll need your new vendor account setup. Please contact sales and we can take care of that for you.
    We got this guy Not Sure, ...

  17. #17
    Won't even let me open a new support ticket, says password is incorrect.

  18. #18
    Tuner hivoltagedriver's Avatar
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    Apr 2013
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    I don't have a scroll to the right option. Really about to give up on HPT with all the changes. How the hell do you change the whole website, breaking all the old links in the process after years of having it set up one way. I'm in IT, and I'm all for change for the better. Someone needs to tell you software developers that just because it looks good to you after you've spent months of your life changing it, than when you spring all those changes on the end users all at once it's a bit overwhelming. My old log in doesn't work. The links from the software don't work. The favorites that I had saved don't work. I can't for the life of me figure out how to purchase credits. Why? Just why make it so fucking difficult to use just for the sake of changing everything?
    2017 JKU Rubicon: Purple, long arms, tons, 40s, Banks CAI, Borla cat-back, TD2/HPT tuned, daily.
    2017 GMC Sierra SLT: 6.2/ 8spd. Just getting started on it...

  19. #19
    Tuning Addict 5FDP's Avatar
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    The scroll bar is directly under the serial number if you entered your device info for the MPVI1. Seems like a browser problem if you can't see it.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  20. #20
    Tuner in Training
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    Dec 2015
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    Idaho
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    Register a new account with an email and password (if you haven't yet done so with the new website design). Once logged in, go to your account (by clicking the "Welcome *Name*" at the top of the page). On the left of this page, go to "My Devices," enter your serial number and latest application key in the "MPVI1" box and click "Import." Once it's added, a scrollbar will appear below the device details. Scroll to the right, and the "Add Credits" option is there.

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