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Thread: ERR Light stays on

  1. #1
    Potential Tuner
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    Oct 2017
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    Dodge City Kansas
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    ERR Light stays on

    I have had my tuner for about 3 hours and the ERR light stays on. When I hook to the vehicle and hit read it fails when it gets to erasing op sys. I'm so frustrated!! I have uninstalled everything and started over, still the same.

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    open a support ticket.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
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    Oct 2017
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    I did. I was hoping someone had the same problem and could help me today.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    sounds like a firmware update issue to me, might be as simple as updating your software. Support should be able to figure it out though.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"