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Thread: I bought a used hptuners with no credits or software. can it still be used somehow?

  1. #1
    Potential Tuner
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    Jul 2014
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    I bought a used hptuners with no credits or software. can it still be used somehow?

    Is it possible to download the software? I can't seem to find it on google. I also want to buy some credits...

  2. #2
    Tuning Addict 5FDP's Avatar
    Join Date
    May 2012
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    Rogers, MN
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    Yes it can, did you atleast get the log in information from the person you bought it from??

    You can download the drivers off the forum here and once it's installed you can download the latest software from your customer page. That is where you would also buy credits.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    If you are unable to login to your customer page email support at hptuners.com
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    Potential Tuner
    Join Date
    Jul 2014
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    I didn't get the login info and can't get ahold of the previous owner.

  5. #5
    Moderator
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    Quote Originally Posted by se7en_ View Post
    I didn't get the login info and can't get ahold of the previous owner.
    Email support with the interface # on the back of the interface

    They will give you a new PW to use

    Use the PW to login. From there you can download the software and purchase additional credits.
    Post a log and tune if you want help

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