just bought two ford credits (first time buying ford credits) tried to update the application key and cant seem to do it, I updated the software to version 3.0.79, I tried copy and pasting it and typing it, need some help please, emailed support@hptuners, so far no reply, thank you
what is the ticket number? I'll take a look.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
sorry but I don't know, what is the ticket number?
the order number is 298789
Originally Posted by Bill@HPTuners
Last edited by nsperformance; 04-13-2016 at 10:03 AM.
I don't see any outstanding tickets, what email address did you send the email from?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
I just received a response to the email I sent, they gave me a different application key and it works now, thanks
glad to hear it.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
where do you enter the new application key on 3.0
Its not in the same place is was on 2.24
Help-->application keys.
Post a log and tune if you want help
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2005 Corvette, M6
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I bought more credits today and again the application key wont work, I sent an email to support and no response yet, can someone please look into this, order # 299956
thanks
What is the ticket number so I can take a look?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
where do I find the ticket number
Its sent via the automatic responder
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
I only an order number, (299956)
don't see anything called ticket number
k, please resend the email in that case support at hptuners.com
Feel free to cc me at bill at hptuners.com as there appears to be something wrong with the support email side at this current moment.
Last edited by Bill@HPTuners; 04-19-2016 at 10:05 AM.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
sent the email again and still no response,
did you CC me? If not please do so in this case.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
ticket number is 34369, I've responded.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
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