i traded for a used vcm suite and want to set it up on my laptop..the previous owner cant remember the password..how do i reset this?thanks in advance
i traded for a used vcm suite and want to set it up on my laptop..the previous owner cant remember the password..how do i reset this?thanks in advance
email support at hptuners.com
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
The easiest way by far would be for the previous owner to just have a new password sent to the E-mail associated with their HPT account, then relay it to you, then you use it to sign in and change the E-mail & password for the account. Otherwise you may have to contact: support at hptuners.com
Last edited by Bill@HPTuners; 11-14-2015 at 09:41 AM.
i have emailed with no response...Originally Posted by Bill@HPTuners
i have his email info and what he thought was the password but it wont log in
Cant you have the PO click "forgot password" or "reset password"? Have them give you the temp password.
I used the email he said he used and it says invalid
On what day? Friday after 6pm? Sat? Sun?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Yes it was friday after 6..i figured i wouldnt get a response till monday or tuesday..
Correct, we run pretty typical small business hours, we will likely respond by late tomorrow depending on the email traffic we received over the weekend.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
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