Invalid VIN/OS pair. No reply from support yet 2015 silverado

[cdythms]

I updated my vcm suite today and tried to license my truck and I wasn't able to. Emailed support waiting for a response, unsure if the files were actually delivered. Thanks for any help

[chevy 6.0]

I've been waiting for 7 days . I guess they are very buisy .

[DSteck]

Make sure your 2.25 beta is up to date.

[cdythms]

Is beta 2.25 the version of the vcm suite I should have? I just updated today and vcm editor is 2.24.1166

[Road]

E-mail them again be sure and send a log of the error. I had a beta issue today and Bill responded real quick. I use the E-mail link off of my customer page and always get a quick response.

[chevy 6.0]

Just heard from Bill ,he's working on the Dodge file I sent .

[cdythms]

I emailed them again. I had forgot to put the vcm suite info. Hope to hear from them soon, Im trying to get this truck remotely tune from another tuner.

[Bill@HPTuners]

E-mail them again be sure and send a log of the error. I had a beta issue today and Bill responded real quick. I use the E-mail link off of my customer page and always get a quick response.

Please don't email us again.

One email is enough http://www.hptuners.com/forum/showth...-19-15-8-24-15