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Thread: I just lost 700 credit

  1. 04-09-2015 #1
    fahadss2000
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    I just lost 700 credit

    Hi
    My interface not working after I updating my MPVI to new firmware..
    Not recognise by laptop... completely dead

    I sent emails to HP support..

    Please tell me what to do?!
    Last edited by fahadss2000; 04-10-2015 at 10:54 AM.
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  2. 04-09-2015 #2
    Boostfridge
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    same here, just updated and now it is asking me to license every thing that I already had licensed. I only had 10 credits though...
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  3. 04-09-2015 #3
    Bill@HPTuners
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    http://www.hptuners.com/forum/showth...3-26-15-4-7-15
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  4. 04-10-2015 #4
    fahadss2000
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    Sorry Bill ..
    Take your time ..
    Last edited by fahadss2000; 04-10-2015 at 10:51 AM.
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  5. 05-08-2015 #5
    jpliss
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    Bill,
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  6. 05-08-2015 #6
    Bill@HPTuners
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    Quote Originally Posted by jpliss View Post
    Bill,
    Yes? #latetotheparty
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  7. 05-20-2015 #7
    Programmer
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    Quote Originally Posted by Boostfridge View Post
    same here, just updated and now it is asking me to license every thing that I already had licensed. I only had 10 credits though...

    I've got about a half billion credits on mine...and after that last update, I can no longer do anything (read or write) GM CANbus based. I'm not plugging my other MPVI's into that PC again...they're
    still working fine. I'm not sure about Ford or Dodge yet...

    Help ! I've shot Bill a couple emails already.
    2009 Cadillac CTS-V 196.7 MPH on the Salt
    Superflow SF600 FlowBench -- Superflow Autodyn 30 Chassis Dyno -- Superflow SF901 Engine Dyno--RaceLogic Emulator -- MikiPro Logic Emulator -- ASNU Injector Flow Bench --
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  8. 05-20-2015 #8
    Keith@HPTuners
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    There was a firmware update that was required for new CAN support. You need to update both your VCM Suite 2.24 and 2.25 installs as the MPVI firmware is not backwards compatible with older software.
    We got this guy Not Sure, ...
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  9. 05-20-2015 #9
    Bill@HPTuners
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    Quote Originally Posted by Programmer View Post
    I've got about a half billion credits on mine...and after that last update, I can no longer do anything (read or write) GM CANbus based. I'm not plugging my other MPVI's into that PC again...they're
    still working fine. I'm not sure about Ford or Dodge yet...

    Help ! I've shot Bill a couple emails already.
    Make sure you are emailing support at hptuners.com with your questions, I reserve my personal email for interoffice purposes only now.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  10. 05-20-2015 #10
    Programmer
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    Well....crap, Keith. That just killed about 70% of the work I do.
    You really should warn people about this, I'd have never updated.
    2009 Cadillac CTS-V 196.7 MPH on the Salt
    Superflow SF600 FlowBench -- Superflow Autodyn 30 Chassis Dyno -- Superflow SF901 Engine Dyno--RaceLogic Emulator -- MikiPro Logic Emulator -- ASNU Injector Flow Bench --
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  11. 05-20-2015 #11
    Bill@HPTuners
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    Quote Originally Posted by Programmer View Post
    Well....crap, Keith. That just killed about 70% of the work I do.
    You really should warn people about this, I'd have never updated.
    He did http://www.hptuners.com/forum/showth...NOUNCEMENT*-**
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  12. 05-22-2015 #12
    Programmer
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    Thanks...I usually don't go to the forum when I update...but will in the future.
    2009 Cadillac CTS-V 196.7 MPH on the Salt
    Superflow SF600 FlowBench -- Superflow Autodyn 30 Chassis Dyno -- Superflow SF901 Engine Dyno--RaceLogic Emulator -- MikiPro Logic Emulator -- ASNU Injector Flow Bench --
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