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Thread: Scanner lost all PIDs except SAE ones.

  1. 12-30-2014 #1
    doc350
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    Scanner lost all PIDs except SAE ones.

    I updated my software last night, (like I try to do every night) and now the only PIDs that are available to me are the SAE ones. The car is a 2014 Corvette that I need to get tuned today before the holiday.

    I attached a screenshot of the issue. I tried restarting my computer, and also clearing the vehicle and reconnecting. Neither worked. Help!

    scanner issue.jpg
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  2. 12-30-2014 #2
    Keith@HPTuners
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    Todays update should fix it.
    We got this guy Not Sure, ...
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  3. 12-30-2014 #3
    doc350
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    I had already tried downloading the latest update this morning. I am on .988. It did not fix the issue. Do you have a newer one I could try?
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  4. 12-30-2014 #4
    Keith@HPTuners
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    2.24.990 should fix it.
    We got this guy Not Sure, ...
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  5. 12-30-2014 #5
    doc350
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    I don't have the old install file. Can you link me to it?
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  6. 12-30-2014 #6
    Keith@HPTuners
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    990 is newer than 988
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  7. 12-30-2014 #7
    doc350
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    So it is...apparently counting isn't my strong suit.

    However, I still have the same issue as before. It worked fine on the same car a week ago (not sure of the version number at the time) and now after a heads/cam swap, the issue arose.

    Any other thoughts? I really appreciate the quick help too Keith. Thank you.
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  8. 12-30-2014 #8
    Bill@HPTuners
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    delete the .os files from your hptuners-vcm scanner-vehicles folder, this will force the vcm scanner to repoll for the available pids.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  9. 12-30-2014 #9
    doc350
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    No joy.

    Is there any chance I could get the install file for an older version? I know you guys are hard at work on the 2.25 scanner and probably don't want to go through a debugging process on the old one.
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  10. 12-31-2014 #10
    Bill@HPTuners
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    email support and we can try a few things remotely.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  11. 01-30-2015 #11
    Hib Halverson
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    I am having the same problem....only SAE PIDs.
    Currently I'm on v2.24.1023.
    Deleted all .os files and the problem still exists.
    Trying to tune a 2012 Corvette Z06
    Last edited by Hib Halverson; 01-30-2015 at 03:29 PM.
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  12. 01-30-2015 #12
    Bill@HPTuners
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    Quote Originally Posted by Hib Halverson View Post
    I am having the same problem....only SAE PIDs.
    Currently I'm on v2.24.1023.
    Deleted all .os files and the problem still exists.
    Trying to tune a 2012 Corvette Z06
    email support.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
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  13. 02-03-2015 #13
    SpecD
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    10 min ago i had same problem....Status Bit lost all pids. Only Oxigen sensors(StatusBit.jpg
    Last edited by SpecD; 02-03-2015 at 11:35 PM.
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  14. 02-03-2015 #14
    SpecD
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    Quote Originally Posted by Bill@HPTuners View Post
    delete the .os files from your hptuners-vcm scanner-vehicles folder, this will force the vcm scanner to repoll for the available pids.
    It resolved my problem Status Bit pids. Thanks
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