Need help!!!

[Ozracin]

I'm at a shop right now and I awaiting for an answer back from Jay Payson on a tune for a 2009 Mazda 6 FORD ECU.

[Bill@HPTuners]

Not a supported vehicle.

[Ozracin]

Not a supported vehicle.

Okay then why would both Eric and Jay Payson from hptuner say it works? I'm confused, can't anyone give me a straight answer? Joe and Rick from Powertech Performance are the ones helping me with this,and I know they have bought thousands of credits from you guys based what I have read and saw at their shop. Can you guys please help me out?

[5FDP]

Are they saying it's supported by HP Tuners or another tuning software like COBB???

Because mazda's arent supported by hpt like bill said.

[Ozracin]

Ok here is the conversation I had, and the only reason why I am trying this.



Okay I have someone read the ECU please let me know.

Sent from my iPhone


Jay Payson
Nov 11

I am sorry for the delayed reply. We were at SEMA all last week. I am not sure what else you need to know. Let me know what your questions are.


Ozracin <[email protected]>
Nov 11

to Jay
I had someone from powertech performance send the scan of my ecu to you, Eric and bob. Wondered if you guys received it?

Sent from my iPhone


Aaron Ostrander <[email protected]>
Nov 12

to Jay
Ok I spoke to someone that was contacted back by Bill (not bob sorry) my car is not supported. So thank you for getting back with me on my original question on it workied for my car at the end of October. I will consider my next buy of a car that is supported by HP Tuner. Thank you again.


Jay Payson
Nov 12


If you send us a read our Ford engineer should be able to add support for it.

HP Tuners is a very powerful tool. Be certain that the changes you make with the HP Tuners products are legal in your area and application.

Please see our demos here: http://www.hptuners.com/forum/showthread.php?t=5058


Thank you!

Jay Payson
HP Tuners

From: Aaron Ostrander [mailto[email protected]]
Sent: Wednesday, November 12, 2014 11:48 AM


Ozracin <[email protected]>
Nov 12

to Jay
The owner named bill said it won't work. But they said they sent it to you a long with a bill and someone by the name of Eric.

Sent from my iPhone


Jay Payson
Nov 13

Bill isn’t an owner. Eric handles our Ford development and said it can be added.

HP Tuners is a very powerful tool. Be certain that the changes you make with the HP Tuners products are legal in your area and application.

Please see our demos here: http://www.hptuners.com/forum/showthread.php?t=5058


Thank you!

Jay Payson
HP Tuners

[5FDP]

Well then it looks like you will keep talking with Eric and Jay to get this figured out.

[Ozracin]

Well then it looks like you will keep talking with Eric and Jay to get this figured out.

That is what I'm trying to do via email with Jay, but am not getting a response, so I'm trying on here.. LOL

[Keith@HPTuners]

Sounds like too many cooks in the kitchen.

I don't see where anyone said your particular vehicle is supported. I don't know of any Mazda vehicles that run controllers we support, sorry.

The nice thing about VCM Suite 2.25 is that it will support any vehicle that has a controller we already support. So, if you can read your vehicle with VCM Suite 2.25, then we can support it. If not, being that it's a mazda, there's likely no way we'll have any type of support for it soon (other than standard diagnostics and scanning).

[autohaus]

2005 Jeep Grand Cherooke 5,7l Hemi....is it supported

[Bill@HPTuners]

Yes it is.