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Thread: help asap!! unable to create log

  1. #1
    Tuner in Training
    Join Date
    Feb 2013
    Posts
    16

    help asap!! unable to create log

    so ive got my software installed the editor and the scanner..
    the green light is on the hp tuner device ill go out to my 2000 z28 Camaro.
    plug into the obdii port run the scanner as admin on windows 7
    I will hit the lightning bolt for the scan and it tells me unable to create log...
    the key to the car is on while im doing this
    and ive also tried starting the car and no difference
    Asus laptop windows 7 home premium 64 bit os
    intel core i3 and 4 gigs of ram 200 gig hd

  2. #2
    Tuning Addict 5FDP's Avatar
    Join Date
    May 2012
    Location
    Rogers, MN
    Posts
    13,565
    I just click the play button which is for start scanning or just hit the space bar for it to start to scan.

    The lightning bolt for me is just to connect or disconnect the interface.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    Tuner in Training
    Join Date
    Feb 2013
    Posts
    16
    well I had to reboot the system about 5 times an it started working now so im now able to scan codes.. and what not

  4. #4
    Tuner in Training
    Join Date
    Oct 2013
    Posts
    25
    i have he smeproblem at the moment. just shut my comp down for he fist time since loading the software. hope it sorts out! iv hade hp tuners for over a year now but JUST switched to a necomputr running windows 8. editor is flawless btw.