So a vehicle came into my shop with a locked pcm. finally got it unlocked after sending his PCM out and paying for the service. Now that the PCM was unlocked I was able to license it but the current tune on the vehicle was 2BAR OS. So I payed the $200 to get into the PCM and make the car driveable. I needed to be on the 3bar OS since this is what the new config was but the only option I was given was to license the 2BAR when I hooked up.
Now tech support is telling me if I don't have the stock original file (which I don't) I need to pay another $200 and grab a stock bin from the repository and license that which im not even sure how that's going to work since ill be basically licensing some random VIN I got off the repository and not the VIN to the vehicle in my shop. Am I really SOL here? I find this hard to believe. Ive already spent over $200 with licensing the the vin with the 2bar (already installed) OS and to have the thing unlocked too! I need help. lol This guy is ready to burn his car to the ground after the headaches from his previous tuner.