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Thread: Application Key

  1. #1

    Application Key

    How do I get my application key? I signed up via the tuning school but don't see it in the email and it's not in the box?

  2. #2
    Tuning Addict 5FDP's Avatar
    Join Date
    May 2012
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    Rogers, MN
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    13,565
    Sometimes it's on a piece of paper/invoice I think.

    Otherwise just email support at hptuners.com and they can help you out.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    Senior Tuner
    Join Date
    Dec 2009
    Posts
    1,084
    Are you able to login the customer section with your device ID?

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    If it didn't come with the interface shoot support an email, we'll get you up and running
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Potential Tuner
    Join Date
    Jun 2014
    Posts
    2
    What's it look like? Is it that HPTV2.13.xxxx at the bottom of the instructions? I tried that with my email address and that did nothing.

    If that's not it, is the vendor who it was purchased from supposed to issue the key? Everything is suggesting a key was emailed to me, but that never happened... I have received no emails from HP tuners... So now what?

  6. #6
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    My above post is pretty clear what you should do.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"