ok so i just got the hpt pro. i got everything set up and scanned the car. got the base tune saved but i cant open it to make changes. it will not let me get the cert. here is the message it gives me.
Invalid VIN/OS pair. Unable to license vehicle.. Please email this hpt file and a vcm suite info log to [email protected].
do i need to change the vin or what do i need to do to get this to work for mw.
im also getting
VCM cannot be found. make sure its plugged in and that my obd port is working.
ive done a log on it. i know the port is working. can anyone help
Start by emailing [email protected] the hpt file and a vcm suite info log
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Hello Bill,
Sorry to ask what is probably a stupid question but where do I get the info log from? I'm also getting this message.
Ok I found the demo. But do I need to have the interface hooked to the car with ignition on or can I just pull the info log it brings up without being connected to the car?
Yes hook to vehicle to get all the info
Yeah you can gather a vcm suite infolog 3 ways
a. While connected to the interface but not a vehicle
b. While connected to the vehicle AND interface
c. While connected to nothing
obviously if you are connected to the vehicle AND the interface it will provide us with alot more information than just connected to the interface so its always recommended to get us as much info as possible. The more info you supply us up front means the less work you'll need to do and less info you'll need to supply down the road.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Reply With Quote