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Thread: VCM suite stolen along with pc

  1. #1
    Tuner in Training
    Join Date
    Nov 2012
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    26

    Red face VCM suite stolen along with pc

    My shop got recently broken in and among the tools they stole they took the VCM and cables along with the laptop, is there any way to track it incase they try to use the remaining credits? and can i just purchase the VCM and cables and keep the remaining credits? or am i just screwed?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    That sucks, contact support, we can at least shut down the online account so that no additional credits can be purchased & so if anyone tries to login to the account we can let you know and try to work with you to retreive your cable.

    Here is our official policy on stolen/lost cables http://www.hptuners.com/forum/showthread.php?t=15371
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner in Training
    Join Date
    Nov 2012
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    26
    yeah i contacted support already waiting on the reply i sent them 2 e-mails already so im patiently waiting and thank you Bill.