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Thread: Licensing

  1. #1
    Tuner in Training el es tu's Avatar
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    Licensing

    If I reinstall the software (ie reformat the computer and have to reload everything), will the hardware (Hptuners serial cable/box) still save the licenses? Or is there some recovery process?

    thanks!


  2. #2
    Senior Tuner
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    You would just need to re-enter your App Key

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Enter your app key
    gather an infolog while connected to your interface
    thats it.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
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    Quote Originally Posted by el es tu View Post
    If I reinstall the software (ie reformat the computer and have to reload everything), will the hardware (Hptuners serial cable/box) still save the licenses? Or is there some recovery process?

    thanks!

    There is no App Key for serial cable interfaces. All the licenses are in the software for that serial cable. You must have the software for that cable.

  5. #5
    HP Tuners Support
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    good catch, didn't even see the serial reference.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  6. #6
    Tuner in Training el es tu's Avatar
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    Thanks! I was able to get everything going for the first time - Now I just have to learn how to use this thing