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Thread: Getting some errors??

  1. #1
    Tuner
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    Getting some errors??

    Would you please provide some advise as to what I can do to repair the error that I receive,, which is the image below...

    It only occurs when I click on DTC's to find out what the errors are from the check engine..

    Does not matter what type of vehicle it is..

  2. #2
    HP Tuners Support
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    First, try updating your software.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner
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    Windows software or the hp tuners.. because hp tuners is the latest beta

  4. #4
    HP Tuners Support
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    You are using a very old hptuners beta. Try updating that first.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Tuner in Training C Del's Avatar
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    The current version (or at least the latest I have access to) is 2.23.770; yours shows 2.23.502. The message you're getting is a standard .NET System.NullReferenceException and is very vague. If you are still having this issue after updating your software, it may be helpful to post whatever information you can get by clicking "Send Error Report" (not sure how their error reporting is set up).

  6. #6
    Tuner in Training
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    Im having the same issue with a truck i was trying to mess with tonight. Im on 2.23.485. Where can I download the newest version? My customer center is only showing 2.22.

    *Edit* Just answered my question on the upgrade.
    Last edited by Jays68yak; 10-09-2012 at 11:15 PM.

  7. #7
    Tuner
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    So. Where can I download the latest. Hp tuners software

  8. #8
    HP Tuners Support
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    On your customer page at www.hptuners.com
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  9. #9
    Tuner
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    nope .sorry no such luck... i think it's needs to be enabled..

  10. #10
    HP Tuners Support
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    Have you emailed to support? If not please do so.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"