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Thread: Scanner crashing when i try to save log file

  1. #1
    Tuner in Training
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    Scanner crashing when i try to save log file

    Does anyone know why the VCM Scanner would crash whenever i try to save a log file?

    im running windows 7 with the newest updates, but whenever i go to save a log it will give me a framework 2.0 error and say the program isnt responding and the only choice i have is to close it and lose my data

    any help would be awesome

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    no idea, email support I can have you try the newest beta.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner in Training
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    sweet, ill do that.

    heres a screenshot of the error message



    what is support's email?
    Last edited by Fury_786; 08-07-2011 at 11:13 PM.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    support at hptuners.com

    the newest beta uses net framework 4.0, maybe there was some bug in 2.0 that was causing this error.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Tuner in Training
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    seems like everything is working great...the extra options for ls1 cars are sweet

  6. #6
    i am having this same exact issue.. should i email support and ask for the new beta??

  7. #7
    or whichever worked for Fury.. i am getting the same error message.

  8. #8
    Also emailed support

  9. #9
    Tuner RooTBeeR's Avatar
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    Quote Originally Posted by 06_sic_ss View Post
    Also emailed support
    lol i was also going to tell you about this but i see you found it already
    Caution:Slow Learner

  10. #10
    lol yup. thanks man. actually worked for a couple days but struggling to get it to connect to the vcm after a few flashes.. need to check my lines and fuse.

  11. #11
    Tuner RooTBeeR's Avatar
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    Yeah i have blown two fuses on the obdii while using the hpt cable...and the cig lighter/power port
    Caution:Slow Learner

  12. #12
    turns out mine wasnt a fuse.. i had to play around with the cable.. unplug... re thread ... a couple times.. then it suddenly worked.. i might have a bad cable? dunno.. see how it goes for now on