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Thread: What is a VCM Suite infolog and why is it so Important when contacting support?

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    HP Tuners Support
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    What is a VCM Suite infolog and why is it so Important when contacting support?

    Anytime you contact support its in your best interest to include a vcm suite infolog while connected to your interface(and preferably the vehicle) in question this is to ensure that we have all the necessary info to try and effectively diagnose your issues.

    Well what the heck is an infolog you ask? The below screenshot covers just about everything

    Last edited by Bill@HPTuners; 07-24-2011 at 10:49 PM.
    If I hear when will Dodge be ready one more time...I might do one of these



  2. #2
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    Screenshot?

  3. #3
    HP Tuners Support
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    Getting there man, been in Illinois for the past few days and haven't had the time to load my picture editing software onto this computer as of yet.
    If I hear when will Dodge be ready one more time...I might do one of these



  4. #4
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    Finally finished editing.
    If I hear when will Dodge be ready one more time...I might do one of these