TCM Security Access Denied???

[J Lambert]

I am a first timer here so please don't hang me. I keep having this error when trying to add my vehicle.

Also at the top of the Read Entire VCM window is my correct vin. number but it reads that its a 2007 Monte Carlo V6. I have a 2010 Camaro V8.

Please help. Thanks for your help in advance!

[Bill@HPTuners]

Email support with your serial number & a link to this thread.

[J Lambert]

Ok Bill I think it was sent properly. Please let me know that you got it. I don't have outlook on this laptop so I'm not sure it went through properly. Thank you! Jeff

[Bill@HPTuners]

Went through & responded a few hours ago

[94guy]

bill, i'm new here but have the same stated above happen to me i sent an email to you or support. thanks

[94guy]

how long does it take to get your email questions answered?

[Google]

how long does it take to get your email questions answered?

http://www.hptuners.com/forum/showthread.php?t=31232


this was posted in the help section in a sticky icky



..

[murphinator]

it looks like the guy with the original post was trying to tune a 2010 camaro and didnt have the beta , what are you trying to tune ? is it on the supported vehicle list ?

I could be wrong - just trying to help you with the delays in the link google posted

[94guy]

i have the same problem. i have a 2010 camaro. when i try to read it it comes up with the correct vin# but for a 2007 monte carlo v6, tcm security access denied.

[murphinator]

i have the same problem. i have a 2010 camaro. when i try to read it it comes up with the correct vin# but for a 2007 monte carlo v6, tcm security access denied.

e mail support@hptuners - I think they will tell you that you need the beta to tune that car.

unfortunately its a weekend so a delay would be normal since hpt staff deserves some time off too, and there is a post somewhere that replies are delayed - I think hpt staff is at a trade show or something so be patient