Just got ready to fire up my HPT on a new laptop. I have not used HPT in almost a year. Installed everything, go to open VCM Suite, it asks for the application key, I enter it (even tried copy/pasting it) as emailed from HPT and keeps saying I have entered an invalid key. My serial # matches up with the one in the support email containing the key. What is going on here and how do I get this to work?