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Thread: MPVI pro will not Connect... Usb Will not recognize...Help...

  1. #1
    Tuner in Training
    Join Date
    Apr 2011
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    10

    MPVI pro will not Connect... Usb Will not recognize...Help...

    So I have a HPT-6021 PRO - GM that i bought about 10-11 years ago.. It Has always worked, I dont use it often, but i have never had an issue. A couple weeks ago I flashed a trans tune in my suburban and it only seemed to recognize the HP tuners in my USB port after like 8-10 mins ... I thought it was strange but didnt think much of it.. Last week I went to plug into another truck to do a DOD delete and my laptop will not recognize the cable ... I figured this must have been my cable or laptop... since then I have replaced both sides of the cable and no change. When I plug other stuff into my lap top it will notify me, Just not the Hp tuners. Please help. Is it possible the "box" itself went bad?

    Thanks.

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    usb port on the MPVI sounds like it gave up the ghost after 10-11 years.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"