2013 Mustang wont read

Wont go past the ignition cycle verification Says timed out no matter how long I wait. Any ideas?

Thanks
Tony

What version of software are you using?

Are you able to read any other 2013 mustangs?

2.24.926, downloaded today. No idea, dont have another to try.

Thanks,
Tony

Quote:

---

Originally Posted by UMSTuning

2.24.926, downloaded today. No idea, dont have another to try.

Thanks,
Tony

---

You need to e-mail support and request access to 2.25.

Oh...Nice. So its a supported application but you need unsupported software?

We support 2.25 software.

Quote:

---

Originally Posted by Keith@HPTuners

We support 2.25 software.

---

I realize that, but its not available for download unless you ask or what is the protocol? I schedule a car based on the vehicle being supported...yet I cant tune it.

Quote:

---

Originally Posted by UMSTuning

I realize that, but its not available for download unless you ask or what is the protocol? I schedule a car based on the vehicle being supported...yet I cant tune it.

---

You only need to request it once and it will be made available on your customer page.

Quote:

---

Originally Posted by UMSTuning

I realize that, but its not available for download unless you ask or what is the protocol? I schedule a car based on the vehicle being supported...yet I cant tune it.

---

Prob should have done a little more research before scheduling a customer. Email [email protected] and request access to the 2.25 beta. Bill is quick to respond.

First time tuning a coyote...Hopefully your customer has more patience and understanding that you have shown.